FAQ

Q. What are the system requirements?

A. 2003
You must have Exchange 2003 Standard or Enterprise Server

2010
You must have Exchange 2010 Standard or Enterprise Server with SP1 or Higher

Q. What Permissions are required?

A. 2003
The logged in user running Exchange Mailbox to PST must be a member of Administrators and Domain Admins.

2010
The user running ESPST on Exchange 2010 Server must be a member of Administrators, Domain Admins, Organization Management and Exchange Trusted Subsystem

Q. I am getting 32k PST files

A. Make sure Mailbox Storage has Domain Admins listed with full control permission. Having Administrator full control permission is not enough

Q. Can I have any name for PST files?

A. 2003
PST file name should not contain any spaces or special characters

2010
PST file name should not contain any spaces or special characters

Q. Where should be the PST files?

A. PST files must reside on a local shared folder which is accessible by UNC path name. Administrator and Exchange Trusted Subsystem must have full control permission on this shared folder

Q. Can PST files be on a network drive?

A. Yes. As long as Host Server where PST files are located is a member of the domain and Administrator and Exchange Trusted Subsystem have full control permissions on the folder. The network folder must be shared and accessible by UNC path name.

Q. Can I change the Installation folder name and path?

A. The default installation path is C:\ExchangeServerPST. If you change the path make sure there are no spaces in the new installation path

Q. How does it work on a Large Multiple Exchange Environment?

A. For large Exchange environment with multiple servers and roles ESPST must run on Exchange server with CAS role and Exchange mailbox replication service must be running. Mailbox for import and export must reside on same Exchange server where ESPST is running. Example if you run ESPST on Exch01 and mailbox you want to Import or Export is on Exch02 it will not perform import or export. In this case you need to install and run ESPST on Exch02

Q. What is trial version?

A. Trial version allows import or Export of 5 mailboxes. In application interface there is an option to extend the trial for 5 more mailboxes